1. General Information
At www.slotum.com (hereinafter also "Casino," "website," "we," "us," or "our"), we recognize the importance of protecting your personal information. This Privacy Policy (hereinafter also "Policy") outlines how we and our subsidiaries collect, use, disclose, and safeguard your personal data in compliance with applicable laws, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR).
This Privacy Policy applies to our website www.slotum.com, services, and any interaction you have with us.
This website is intended solely for individuals aged 18 and over. We do not knowingly collect personal data from anyone under this age. If we become aware that we have inadvertently collected personal data from a person under 18—particularly due to misuse of our website—we will take appropriate steps to handle such data in accordance with applicable laws.
2. About Us
The website www.slotum.com is owned and operated by Novatrix SRL (hereinafter also "Company," "website," "we," "us," or "our") that is incorporated under the laws of COSTA RICA with company registration number 3-102-893958 and having its registered address at PROVINCE 03 OF CARTAGO, COUNTY 07 OF OREAMUNO, POTRERO CERRADO, NORTH SIDE OF MANUEL ÁVILA CAMACHO SCHOOL, COSTA RICA.
As the owner and operator of the website, we serve as the Data Controller. We hold this role because, within our business relationship with you, we determine how and why your data is processed, as outlined in this Policy.
To ensure that we comply with all legal requirements regarding the processing of your personal information, we have designated a Data Protection Officer (hereinafter also DPO). The DPO is available to address any questions you may have about this Privacy Policy and to assist with any concerns related to your personal data. If you have any questions, wish to exercise your legal rights, or need to file a complaint about the handling of your data, please reach out to our DPO at DPO@novatrixsrl.net.
3. Types of Personal Data, Processing Purposes, Legal Basis, and Data Sources
We collect and process personal data to deliver our services, meet legal requirements, and maintain a safe and secure gaming environment. Personal data includes any information that can identify you directly or indirectly. Below, we outline the types of data we collect, why we process them, the legal basis for doing so, and the sources from which we obtain this data.
4. Categories of Data We Process
- Identity Data: full name, username, date of birth, gender, nationality, and identification numbers (e.g., ID or passport).
- Contact Details: residential address, documents confirming proof of address, email address, phone number, and other available means of communication.
- Financial Data: bank account details, payment card information, documents confirming your source of funds or source of wealth (bank statements or proof of income).
- Transaction Data: details about your deposits, withdrawals, and other financial transactions.
- Gaming Data: details about the games you play on our website, login/logout times, wagering activity, bonuses claimed, and history of responsible gaming measures.
- Technical Data: IP address / location data, login information, browser type and version, time zone settings, operating system, platform, and other technology used to access our website.
- Marketing and Communication Data: your marketing preferences and communications with us, or other data you provide us during communication.